Pokobai

Terms & Conditions

Welcome to Pokobai.com

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. General

  • All products sold on Pokobai.com are intended for lawful purposes only.
  • Pokobai reserves the right to change prices, products, and promotions at any time without prior notice.
  • By placing an order, you confirm that all information provided is accurate and complete.

2. Orders & Payment

  • All orders are subject to acceptance by Pokobai.
  • We accept credit card, bKash, Rocket, and other payment methods.
  • Payment must be completed at the time of purchase. Orders will not be processed until payment is confirmed.

3. Shipping & Delivery

  • We aim to deliver products within the stated time frame, but delivery times may vary due to unforeseen circumstances.
  • Pokobai is not liable for delays caused by third-party courier services.
  • Customers are responsible for providing accurate delivery details.

4. Returns, Refunds & Warranty

  • Returns are accepted only if the package remains sealed and unopened within 7 days of delivery.
  • Warranty covers defective or malfunctioning products only. Options include repair, replacement, exchange, or refund.
  • Products without original packaging, invoice, or barcode are not eligible for return or warranty.

5. Intellectual Property

  • All content on Pokobai.com (logos, images, text, designs) is the property of Pokobai and protected under copyright law.
  • Users may not reproduce, copy, or use our content without written permission.

6. Limitation of Liability

  • Pokobai is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use products purchased from our website.
  • We are not responsible for issues caused by misuse, unauthorized repairs, or modifications of our products.

7. Privacy

  • Pokobai respects your privacy. Your personal information will be used only to process orders, provide customer service, and improve your shopping experience.
  • We do not sell or share your personal information with third parties without your consent.

8. Governing Law

  • These Terms & Conditions are governed by the laws of Bangladesh.
  • Any disputes arising will be subject to the jurisdiction of courts in Bangladesh.

9. Changes to Terms

  • Pokobai reserves the right to update or modify these terms at any time.
  • Users are encouraged to review the Terms & Conditions periodically.